Customer Support Associate

2 weeks ago


Glen Cove, New York, United States Domino's Franchise Full time
Position Overview:
As a vital member of our team, you will be responsible for delivering exceptional customer service and ensuring client satisfaction. Your role will involve various physical tasks that are essential for maintaining operational efficiency.

Physical Requirements:
  • Standing: Most activities are conducted while standing, with walking surfaces including ceramic tiles and linoleum.
  • Walking: Required for short distances, particularly for delivery tasks.
  • Sitting: Administrative duties are performed at a desk or table.
  • Lifting: Involves handling bulk deliveries, which may include items weighing up to 50 pounds.
  • Carrying: Tasks may require transporting items such as large cans and trays of pizza dough.
  • Pushing: Moving trays on dollies, requiring moderate force.
  • Climbing: Occasionally necessary for tasks such as changing prices or performing maintenance.
  • Stooping/Bending: Required at various workstations for tasks like pizza assembly and stocking.
  • Crouching/Squatting: Occasionally performed for stocking and cleaning.
  • Reaching: Continuous reaching is necessary for various tasks, including obtaining ingredients and cleaning.

Equipment and Tools:
Utilization of various tools including computers, telephones, and kitchen equipment is expected.

Qualifications:
  • Valid U.S. employment authorization.
  • Friendly demeanor and ability to work collaboratively.
  • Capacity to thrive in a fast-paced environment.
  • Strong multitasking skills.
  • Aptitude for addressing customer inquiries effectively.
  • Adherence to company policies and teamwork principles.
  • Commitment to answering store calls promptly.

Additional Information:
Your personal information will be handled confidentially in accordance with EEO guidelines.

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