Senior Salesforce Solution Architect

1 week ago


Young America historical, United States Webhelp Full time
About the Role

We are seeking a highly skilled Senior Salesforce Solution Architect to join our Concentrix Catalyst team. As a key member of our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that drive business outcomes and value for our clients.

Key Responsibilities
  • Collaborate with client stakeholders to define requirements, deliverables, and set expectations
  • Translate business requirements into well-architected solutions that leverage the Salesforce platform
  • Lead technical design sessions, architect, and document technical solutions aligned with client business objectives
  • Provide oversight and governance of Salesforce projects
  • Follow and help define coding standards, lead code reviews, and ensure quality and appropriate design patterns
  • Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
  • Maintain a target billable utilization aligned to the role
Requirements
  • 9-14 years CRM experience with a minimum of 6 years on the Salesforce platform, ideally some CLM experience
  • Experience with the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds
  • Understanding of systems architecture, scalable performance-driven solutions, and key design patterns
  • Knowledge of data integration tools, platform authentication patterns, and environment management
  • Active Salesforce certifications or ability to achieve relevant certifications upon hire
What We Offer

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, including private medical plans, great compensation packages, retirement savings plans, paid learning days, and flexible workplaces. We are a remote-first company looking for the best talent in the world.

Join our team of experts and contribute to delivering game-changing solutions across the enterprise. If you are a skilled Salesforce Technical Architect with a passion for innovation and customer experience, we would love to discuss career opportunities with you.



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