System Operations Technical Trainer

4 weeks ago


Auburn, Alabama, United States Duke Energy Full time
Job Summary

We are seeking a highly skilled and experienced System Operations Technical Trainer to join our team at Duke Energy. As a key member of our training organization, you will be responsible for providing knowledge and competency-based training to operating personnel expected to perform system operations control center functions.

Key Responsibilities
  • Develop and deliver training programs to system operators using the ADDIE Systematic Approach to Training and in accordance with industry guidelines.
  • Analyze, design, and develop training materials that prepare system operators to operate the bulk electric system reliably.
  • Evaluate learning through the skillful use of assessment tools and performance demonstration using simulation technology.
  • Collaborate with the Director and trainers within the SysOps training organization to remain abreast of current and emerging training practices, trends, and methods.
  • Communicate any emerging training tools and methods to the Training Director for consideration.
  • Interface with file and data management tools to accurately document a System Operator's initial training and continuing education training hours.
  • Develop training for operationally-specific simulation scenarios and operate the training simulator.
  • Handle unexpected training challenges without compromising the quality of the learning experience.
Requirements
  • Technical degree or equivalent experience.
  • NERC Certified Operator.
  • Excellent people skills, demonstrated credibility from working effectively with operators and leadership with diverse personalities.
  • Excellent communication skills, demonstrated consistency in communicating throughout the planning, coordination, and implementation of training plans.
  • Accountable to the Training Manager and team, dependable, and a team player.
  • Good written and verbal communication skills.
  • Demonstrated excellence in job performance at previous level.
  • External to the organization, persons performing this role have positioned themselves as a leader in training by effectively presenting and/or facilitating sessions for operator conferences and workshops.
Working Conditions

This is a full-time position with a typical daytime schedule. May include periodic support in the control room and occasional travel to operator conferences and training workshops.



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