Field Support Operations Manager
2 weeks ago
At Interstate Building MTC, Inc., we understand the importance of delivering exceptional customer service to our clients. As a Field Support Partner, you will play a crucial role in maintaining positive client relationships and ensuring the delivery of top-notch services.
Job Description:
The successful candidate will have a minimum of 5 years of experience in customer service, client management, field support, or a related area. Associate degree or equivalent experience in business administration, management, or a related field is required. Demonstrated ability in customer service or client relationship management is essential for success in this role.
Responsibilities:
- Provide direct support to field teams, including Field Directors, Regional Directors, and Operations Managers, aiding in the effective management of client portfolios.
- Assist field teams in understanding client needs and challenges by providing timely and effective support, aiming to enhance client satisfaction.
- Support the implementation of client management strategies, communication techniques, and problem-solving approaches to ensure high levels of client satisfaction.
Benefits:
- Competitive salary range of $60,000 - $80,000 per year, based on location and experience.
- Opportunities for professional growth and development.
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