Service Advisor

1 week ago


Conway, Arkansas, United States Superior Dodge Chrysler Jeep Full time

Service Advisor

Superior Dodge Chrysler Jeep is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in building strong customer relationships and selling the technicians' time.

Key Responsibilities:

  • Customer Consultation: Consult and interpret customer needs for the mechanics, ensuring that their vehicle receives the necessary services.
  • Primary Point of Contact: Serve as the primary point of contact for all automotive service and repair matters, providing exceptional customer service and ensuring a positive dealership experience.
  • Service Prioritization: Prioritize required services and provide options to customers upon request, ensuring that their vehicle is serviced efficiently and effectively.
  • Communication: Keep customers informed on completion times, service expenses, and possible changes, ensuring that they are always aware of the status of their vehicle.
  • Product Knowledge: Know the product well enough to answer characteristic and operational questions regarding the customers' vehicle, providing expert advice and guidance.

What We Offer:

  • Competitive Wages: Enjoy a competitive salary and benefits package, including health insurance, paid time off, and a 401(k) plan.
  • Ongoing Training: Receive ongoing extensive factory product training, ensuring that you stay up-to-date with the latest technologies and techniques.
  • Room for Advancement: With opportunities for career advancement, you can grow and develop your skills, taking on new challenges and responsibilities.

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