Sales Associate Senior

4 weeks ago


Brentwood, Tennessee, United States MAPCO Express, Inc. Full time
Senior Sales Associate Opportunity

At MAPCO Express, Inc., we are committed to delivering exceptional customer service and providing a positive experience for our customers. As a Senior Sales Associate, you will play a vital role in achieving this goal.

Key Responsibilities:
  • Meet and exceed customer service standards, ensuring a positive experience for every customer.
  • Follow company cash control policies and procedures to maintain a secure and efficient environment.
  • Adhere to all laws and regulations regarding the sale of government-regulated products and services.
  • Obey company and health department safety guidelines for food preparation and store maintenance.
  • Detail cleaning of store interior and exterior to maintain a clean and welcoming environment.
  • Stock and rotate products, including coolers and freezers, to ensure a well-stocked and organized store.
  • Complete training activities and pass minimum job performance standards to ensure proficiency in all areas.
  • Follow company general rules of conduct and code of ethics to maintain a positive and respectful work environment.
  • Motivate sales associates to grow store sales and profitability through suggestive selling techniques.
  • Assist the store manager in hiring, developing, and training others in store to meet company standards and guidelines.
Core Competencies:
  • Time Management: Value time and use it effectively and efficiently, concentrating on important priorities and attending to a broader range of activities.
  • Action Oriented: Enjoy working hard and seizing opportunities, not fearful of acting with a minimum of planning.
  • Customer Focus: Act with customers in mind, dedicated to meeting expectations and requirements of internal and external customers.
  • Determination: Pursue everything with energy, drive, and a need to finish, seldom giving up before finishing, especially in the face of resistance or setbacks.
Essential Functions:
  • Standing/Walking: 50%
  • Lifting up to 40 pounds: 10%
  • Bending: 10%
  • Sitting: 10%
  • Squatting/Stooping: 5%
  • Climbing: 5%
  • Reaching: 10%

Capable of working in a fast-paced environment that requires being on your feet for an extended period of time.

Travel Requirements:
  • 0 overnight stays per year
Educational Qualifications and Experience:
  • Customer service experience desired
  • Ability to perform multiple tasks at one time
  • Read, understand, and speak English at an eighth-grade level
  • Comprehend and perform basic math skills
  • Understand, comprehend, and perform basic computer and point-of-sale skills

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law.



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