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Xfinity Retail Sales Consultant

2 months ago

Bellingham, Massachusetts, United States Comcast Full time
About Comcast

Comcast is a leading media and technology company that drives innovation to create the world's best entertainment and online experiences.

Job Summary

We are seeking a highly motivated and customer-focused Sales Consultant to join our Xfinity Retail team. As a Sales Consultant, you will be responsible for assisting and consulting with customers on our products and services, utilizing your knowledge, skills, and technology to achieve a world-class sales and service experience.

Key Responsibilities
  • Passionately represent products and services by sharing and demonstrating product and sales know-how with customers.
  • Provide product demonstrations to educate customers on full product capabilities and increase their experience.
  • Take a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
  • Achieve sales and customer experience goals and objectives.
  • Provide comprehensive customer onboarding activities and ensure customers fully understand how to use and handle all company products/services and gain their consent.
  • Perform operational and administrative tasks, partnering with customer care to resolve customer issues as needed.
  • Consistently demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
Requirements
  • High School Diploma/GED (Required)
  • 2-5 years of relative work experience
  • Bilingual preferred, but not required (Spanish or Portuguese)
Benefits
  • Development and Advancement Opportunities
  • Parental Leave
  • Vacation
  • Employee Resource Groups
  • Day 1 Medical/Dental/Vision Insurance
  • 401k Matching
  • Discounted Services (must reside in the footprint)
  • Xfinity Mobile Discounts
Compensation

Base Pay: $19.00

Total Target Compensation (Base Pay plus Targeted Commission): $26.69

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.