
Customer Support Manager
5 days ago
Named by Sports Business Journal as one of the Best Places to Work in Sports, IMG Academy is a world-leading sports education brand providing a holistic education model that empowers student-athletes to succeed in college and beyond.
Job SummaryThe Customer Support Manager is responsible for leading and managing the customer support team to deliver exceptional customer experiences for new and existing customers. This role oversees the customer journey from sales handoff to delivery, builds a standardized customer journey experience, and develops training programs to enhance customer support.
Key Responsibilities- Oversee customer journey from sales handoff to delivery
- Build a standardized customer journey experience for the support team to follow
- Define best practices within each step of the customer journey process and develop training programs specific to the customer journey
- Develop tactics to increase revenue of add-on products
- Establish and implement effective strategies for increasing retention
- Serve as a liaison to the support staff and upper management
- Manage support staff responsible for clearance of registrations forms for camp and boarding school
- Lead trainings and meetings covering support communications, customer feedback, and best practices
- Manage time effectively, meeting personal and company goals
- Bachelor's degree or equivalent work experience
- 2-3 years of customer service experience specifically in sports or entertainment
- General knowledge of sports
- Demonstrated track record of sales revenue
- Experience with MS Office
- Desire to work collaboratively with colleagues
- Excellent written and verbal communication skills
- Attention to detail
- Bilingual
- Master's degree in Sports Management, Business, or related field
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Customer Support Specialist
3 weeks ago
Bradenton, Florida, United States Spectrum Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Customer Support Specialist to join our team at Spectrum. As a key member of our Customer Operations team, you will play a critical role in ensuring that our customers receive exceptional support and service.Key ResponsibilitiesIdentify, analyze, and correct errors on customer accounts within...
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Customer Support Team Lead
1 month ago
Bradenton, Florida, United States IMG Academy Full timeAbout IMG AcademyNamed by Sports Business Journal as one of the Best Places to Work in Sports, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life.Job SummaryThe Customer Support Manager is responsible for leading and...
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Banking Customer Support Associate
2 weeks ago
Bradenton, Florida, United States Liberty Savings Bank FSB Full timeJob Type:Full-timePosition Overview:As a vital member of Liberty Savings Bank FSB, you will deliver exceptional service to our clientele by executing banking transactions, establishing new accounts, and nurturing customer relationships.Key Responsibilities:Manage and reconcile a cash drawer, assist with ATM operations, and support end-of-day balancing while...
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Custom Home Construction Project Manager
16 hours ago
Bradenton, Florida, United States NC Employment Group Inc Full timeJob DescriptionAt NC Employment Group Inc, we're seeking a highly skilled Custom Home Construction Manager to oversee the construction schedule and ensure timely completion of housing projects in a quality manner.This role requires excellent communication and problem-solving skills, as well as the ability to coordinate with trade partners, maintain a clean...
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Customer Operations Specialist
5 days ago
Bradenton, Florida, United States Lumistry Full timeJob OverviewThe Customer Operations Specialist will play a vital role in supporting the accounting, sales, and operations departments by providing exceptional customer service and leveraging their knowledge of bookkeeping and accounting practices.Key Responsibilities:Actively listen to customers, ask clarifying questions, and document details accurately in...
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Customer Service Representative
2 weeks ago
Bradenton, Florida, United States Mr Appliance Full time{"title": "Customer Service Representative", "subtitle": "Represent Mr. Appliance on support calls and provide exceptional customer service.", "content": "We are seeking a skilled Customer Service Representative to join our team at Mr. Appliance. As a key member of our support team, you will be responsible for handling service requests and customer...
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Customer Service Representative
4 weeks ago
Bradenton, Florida, United States LHH Recruitment Solutions Full timeJob OpportunityLHH Recruitment Solutions is seeking a highly skilled Customer Service Specialist to support a client in Tamarac, FL for a 6-month contract. Our client requires a professional with at least 2 years of experience in Purchasing and Customer Service, who understands basic Supply Chain ERP software and possesses excellent phone and email...
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Customer Service Director
3 weeks ago
Bradenton, Florida, United States Carrier Full timeCustomer Service ManagerCarrier is seeking an experienced Customer Service Manager to lead our customer support team, focusing on enhancing the customer experience, managing domestic and international order entry, and overseeing the Return Merchandise Authorization (RMA) processes.Key Responsibilities:Customer Experience ManagementDevelop and implement...
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Customer Service Representative
6 days ago
Bradenton, Florida, United States Home Depot Full timeJob Title: Customer Service/Sales AssociateAt Home Depot, we are seeking a highly motivated and customer-focused Customer Service/Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Provide fast, friendly service to...
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Administrative Support Specialist
3 weeks ago
Bradenton, Florida, United States Castle Group Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to provide administrative support services to our property management team. The successful candidate will be responsible for performing a wide range of administrative tasks, including answering phones, processing work orders, and maintaining association files.Key...
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Customer Service Representative
4 weeks ago
Bradenton, Florida, United States R.T. Moore Full timeJob Title: Customer Care AssociateAt R.T. Moore, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Associate. This role is critical to the organization's success, providing plumbing and HVAC scheduling support to homeowners and tenants.Key Responsibilities:Warranty Support: Precisely support the warranty...
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Customer Service Representative
3 weeks ago
Bradenton, Florida, United States Hanna Cars Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Greeter to join our team at Hanna Cars Bradenton. As the first point of contact for our customers, you will play a vital role in creating a positive and welcoming experience for all visitors.Key Responsibilities:Customer Engagement: Greet customers warmly and professionally, determining the nature...
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Customer Service Representative
4 weeks ago
Bradenton, Florida, United States Tidewell Hospice Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Tidewell Hospice. As a key member of our Access Center, you will be responsible for managing inbound and outbound calls, providing exceptional customer service, and serving as a liaison between our organization and patients, families, and healthcare professionals.Key...
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Customer Service Representative
2 weeks ago
Bradenton, Florida, United States CarMax Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist in Training. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.Key ResponsibilitiesProvide personalized support to...
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Customer Service Representative
3 weeks ago
Bradenton, Florida, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...
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Customer Service Associate
6 days ago
Bradenton, Florida, United States U-Haul Full timeCustomer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our support team, you will be the face of our company, providing exceptional service to our customers and ensuring their needs are met.Responsibilities:Assist customers with U-Haul products and...
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Customer Service Representative
1 day ago
Bradenton, Florida, United States American Plumbing Heating and Cooling - SarasotaBradenton Full timeJob OverviewWe are seeking a highly organized and customer-focused individual to join our team as a Technician Dispatcher - Customer Service Agent at American Plumbing Heating and Cooling in Bradenton, FL.This full-time position offers a competitive hourly rate of $25.00, plus commission opportunities. In addition to a rewarding salary, you will enjoy a...
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Customer Service Representative
4 weeks ago
Bradenton, Florida, United States American Plumbing Heating and Cooling - SarasotaBradenton Full timeJob OverviewWe are seeking a highly organized and customer-focused individual to join our team as a Technician Dispatcher - Customer Service Agent. In this role, you will be responsible for orchestrating the seamless flow of our operations, answering phone calls, assisting customers with questions or concerns, and efficiently dispatching our field...
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Customer Service Representative
1 month ago
Bradenton, Florida, United States CarMax Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.Key ResponsibilitiesProvide personalized support to customers...
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Customer Service Representative
1 month ago
Bradenton, Florida, United States FLF Holdings LLC Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at FLF Holdings LLC. As a key member of our community, you will be responsible for providing exceptional service to our residents and guests, ensuring a positive and welcoming experience for all.Key Responsibilities:Provide exceptional...