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Customer Service Representative

2 months ago


South Portland, Maine, United States Avis Budget Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Airport Operations. In this role, you will be responsible for providing exceptional customer service to our clients while assisting with the rental and return process on our airport lots.

Key Responsibilities
  • Assist customers with rental and return processes, including checking cars and processing rentals
  • Enter information into handheld devices and provide excellent customer service
  • Process rentals for loyalty customers and assist with exit gate operations
  • Check-in cars at return and provide support to customers
Perks and Benefits
  • Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
  • On-the-job training and development opportunities
  • Paid time off and medical, dental, and other insurance benefits
  • Flexible spending account opportunity for public transportation or parking expenses
  • Retirement benefits (401k) and employee discounts
Requirements
  • High School Diploma (or equivalent)
  • Valid Driver's License
  • Basic computer skills (typing, data entry)
  • Effective verbal communication skills
  • Willingness to work outdoors and flexibility to work all shifts
About Us

Avis Budget Group is a leading provider of mobility solutions, and we are committed to making a positive difference in the lives of our colleagues, customers, and communities. We are an equal opportunity employer and welcome applications from diverse candidates.