Front Office Representative

2 days ago


Iowa City, Iowa, United States Holston Medical Group Full time
Job Summary

The Front Office I is the first point of contact for patients and visitors, providing a warm welcome and ensuring a positive experience.

This role is responsible for managing the front office operations, including patient registration, scheduling, and payment processing.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Greets patients and visitors with a warm welcome
  • Manages patient registration and scheduling
  • Processes payments and handles billing inquiries
  • Provides excellent customer service and resolves issues promptly

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of experience in a healthcare or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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