Head of Operations
4 days ago
As the Head of Operations at Klarity Health, you will oversee and scale up the critical aspects of our operations, ensuring the seamless efficiency of our services and the success of both providers and patients. Your leadership will be pivotal in scaling our operations and enhancing our market presence.
About UsWe are at the forefront of leveraging telehealth to offer patients with easy-to-access healthcare services at affordable, transparent prices—no insurance required. Having grown exponentially over the past three years, our platform hosted 200k+ telehealth visits for patients from 20+ states. Our dynamic team includes tech experts from leading companies like Google and Uber, and healthcare professionals from renowned organizations like Oscar and United. Supported by top-tier venture capitalists and Fortune 500 collaborators, we are pioneering the future of US healthcare.
Key Responsibilities:- Scaling Provider Lifecycle Management: Lead and enhance the complete lifecycle of healthcare providers from onboarding, activation, to continual support and success. Strategically scale up the operation to support exponential provider growth.
- Patient Retention & Success: Steer the patient support and success teams to increase our Net Promoter Score (NPS) across various care specialties. Manage all patient interactions to optimize retention and satisfaction rates while scaling operations.
- Operational Efficiency and Innovation for Scalability: Persistently seek enhancements in operational processes through the adoption of new technologies and methodologies. Foster an environment of innovation focused on scaling operations and enhancing service delivery.
- Strategic Collaboration for Scalability: Collaborate intensively with the product and marketing teams to launch and scale new care specialties, securing successful market penetration and scalability.
- Data-driven Decision Making: Collaborate with the Business Intelligence (BI) team to establish clear data insights that inform operational strategies and provide direction for the product and marketing teams. Use data to continuously optimize operations, measure outcomes, and drive overall business growth.
- Financial Oversight in Scaling Operations: Collaborate with the finance department to manage budgets, control costs, and safeguard the financial health of the expanding operations department.
- Compliance and Risk Management in Scaling Operations: Ensure all scaled operations comply with healthcare regulations and laws. Strategically implement risk management strategies to safeguard the company's expanding operations, data security, and patient privacy.
- Proven track record of operational at scale leadership, preferably within the healthcare industry.
- Demonstrated ability to manage and inspire teams to achieve high performance.
- Strong analytical skills with a proven ability to leverage data in operational decision-making.
- Exceptional problem-solving skills, with a capacity to navigate complex operational challenges.
- Excellent communication skills, capable of effectively articulating complex ideas and influencing stakeholders across all levels.
- Adaptability and agility in managing a fast-paced and dynamic work environment.
- Compensation: $150k~$250k plus Stock Options and Bonus
- Location: In person working in Redwood City, California
- Job Type: Full-time
- Benefits: Comprehensive health, dental, and vision insurance.
- PTO: Generous paid time off policy, including vacation, sick leave, and holidays.
-
Head of Operations
3 weeks ago
Redwood City, California, United States Klarity Health Full time{"h2": "Head of Operations at Klarity Health", "p": "At Klarity Health, we are seeking a seasoned Head of Operations to lead our scaling efforts and enhance our market presence. As a key member of our leadership team, you will play a pivotal role in driving operational efficiency, innovation, and growth. Key Responsibilities: * Scaling Provider Lifecycle...
-
Head of Business Operations
5 days ago
Redwood City, California, United States Serve Robotics Full timeJob Title: Head of Business OperationsWe are a team of tech industry veterans who are passionate about building a better future through robotics and technology. Our mission is to connect people with what they need via robots designed to serve people.About the RoleWe are seeking a highly experienced and skilled Head of Business Operations to join our team. As...
-
Head of Operations
4 weeks ago
Redwood City, California, United States Klarity Health Full timeAbout the PositionWe are seeking a seasoned Healthcare Leader to join our team at Klarity Health as the Head of Operations. In this critical role, you will be responsible for overseeing and scaling up the critical aspects of our operations, ensuring the seamless efficiency of our services and the success of both providers and patients.About UsKlarity Health...
-
Head of Business Operations and Strategy
4 weeks ago
Redwood City, California, United States Serve Robotics Full timeAbout the RoleWe are seeking a highly experienced and strategic leader to join our team as Head of Business Operations and Strategy. As a key member of our leadership team, you will be responsible for scaling our field operations organization, driving data-driven decisions, and optimizing processes to support our growth strategy.Key...
-
Head of People Operations New Redwood City, CA
2 weeks ago
Redwood City, California, United States TBWA\Chiat\Day Full timeAbout the RoleWe are seeking a seasoned People Operations leader to join our team at Quilt, a fast-growing Series A startup on a mission to accelerate the energy transition. As Head of People Operations, you will be responsible for establishing and executing the company's people strategy, driving operational excellence, and fostering a culture of excellence...
-
Head of Talent Acquisition
3 weeks ago
Redwood City, California, United States Tbwa ChiatDay Inc Full timeJob Title: Head of RecruitingWe're on a mission to revolutionize the way companies build their teams by leveraging cutting-edge AI technology. As a key member of our team, you'll play a pivotal role in shaping the future of talent acquisition and development.About Snorkel AIAt Snorkel AI, we're passionate about democratizing access to AI and empowering...
-
Overnight Head Clerk
2 weeks ago
Redwood City, California, United States Grocery Outlet Full timeAbout the RoleGrocery Outlet is a rapidly expanding bargain retailer that supplies communities with trusted name-brand products without the name-brand prices. As an Overnight Head Clerk, you will play a crucial role in supporting this mission by creating a welcoming environment and maintaining a clean, well-stocked store that keeps customers coming back for...
-
Redwood City, California, United States REVOLUTION Medicines Full timeRevolution Medicines Seeks Executive Director, Head of Medical ExcellenceWe are a clinical-stage precision oncology company focused on developing novel targeted therapies to inhibit frontier targets in RAS-addicted cancers. Our R&D pipeline comprises RAS(ON) Inhibitors designed to suppress diverse oncogenic variants of RAS proteins, and RAS Companion...
-
Head of Supply Chain Robotics Platform
1 week ago
Redwood City, California, United States Johnson & Johnson Full timeJob Title: Head of Supply Chain, Robotics PlatformJohnson & Johnson is seeking a highly skilled and experienced professional to lead the supply chain for its Robotics Platform. As the Head of Supply Chain, Robotics Platform, you will be responsible for developing and deploying the overall supply chain strategy for the platform, ensuring alignment with the...
-
Head of People Operations
2 weeks ago
Redwood City, California, United States Quilt Full timeJob DescriptionQuilt is a fast-growing, ambitious Series A startup on a mission to accelerate the energy transition by electrifying home heating and cooling. We're looking for a seasoned People Operations leader to join our team and help us scale our organization from 50 to 500 people and beyond.Key ResponsibilitiesDevelop and implement strategic people...
-
Head of Supply Chain Robotics Platform
14 hours ago
Redwood City, California, United States Johnson & Johnson Full timeJob Title: Head of Supply Chain, Robotics PlatformJoin Johnson & Johnson as a key leader in our Robotics Platform, responsible for leading the end-to-end supply chain for our robotics business platform.About the RoleWe are seeking a highly experienced and skilled supply chain professional to lead our Robotics Platform Supply Chain team. As the Head of Supply...
-
Head of Business Operations and Strategy
3 weeks ago
Redwood City, California, United States Serve Robotics Full timeJob DescriptionWe are a team of tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile,...
-
Redwood City, California, United States REVOLUTION Medicines Full timeAbout the RoleWe are seeking a highly skilled and experienced Portfolio Management professional to join our team at Revolution Medicines. As the Head of Portfolio Management, you will be responsible for leading the development and implementation of our portfolio strategy, working closely with cross-functional teams to drive business growth and success.Key...
-
Head of Publisher Operations
3 weeks ago
Culver City, California, United States Scopely Full timeAbout the RoleWe are seeking a highly skilled and experienced Head of Publisher Operations to join our team at Scopely. As a key member of our Slate Development Group, you will play a critical role in driving our efforts to publish modern games across all gaming platforms.Key ResponsibilitiesPartner with internal and external teams to oversee publisher...
-
Head of Publisher Operations
1 day ago
Culver City, California, United States Scopely Full timeAbout the RoleWe are seeking a highly skilled Head of Publisher Operations to join our team at Scopely. As a key member of our Slate Development Group, you will play a critical role in driving our efforts to publish modern games across all gaming platforms.Key ResponsibilitiesPartner with internal and external teams to oversee publisher operations for our...
-
Head of Publisher Operations
2 weeks ago
Culver City, California, United States Scopely Full timeAbout the RoleWe are seeking a highly skilled and experienced Head of Publisher Operations to join our team at Scopely. As a key member of our External Development Group, you will be responsible for driving our efforts to publish modern games across all gaming platforms.Key ResponsibilitiesDevelop and execute strategies to ensure publisher readiness and...
-
Head of Publisher Operations
4 weeks ago
Culver City, California, United States Scopely Full timeAbout the RoleWe are seeking a highly skilled and experienced Head of Publisher Operations to join our team at Scopely. As a key member of our Slate Development Group, you will play a critical role in driving our efforts to publish modern games across all gaming platforms.Key ResponsibilitiesPartner with game division leadership, corporate, and central...
-
Head of Publisher Operations
3 weeks ago
Culver City, California, United States Scopely Full timeAbout the RoleWe are seeking a highly skilled and experienced Head of Publisher Operations to join our team at Scopely. As a key member of our Slate Development Group, you will be responsible for driving our efforts to enable the publication of modern games across all gaming platforms.Key ResponsibilitiesPartner with game division leadership, corporate, and...
-
Head of Publisher Operations
1 week ago
Culver City, California, United States Scopely Full timeAbout the RoleScopely is seeking a highly skilled and experienced Head of Publisher Operations to join our team. As a key member of our External Development Group, you will be responsible for driving the publisher readiness of our capabilities to publish modern games across all gaming platforms.Key ResponsibilitiesPartner with internal and external teams to...
-
Head of Publisher Operations
2 weeks ago
Culver City, California, United States Scopely Full timeAbout the RoleWe are seeking a highly skilled and experienced Head of Publisher Operations to join our team at Scopely. As a key member of our External Development Group, you will be responsible for driving our efforts to publish modern games across all gaming platforms.Key ResponsibilitiesDevelop and execute strategies to ensure publisher readiness for our...
