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SAP S/4HANA Support Analyst

2 months ago

Philadelphia, Pennsylvania, United States Enspire Partners Full time

Job Overview:

The SAP S/4HANA and MES Support Analyst will play a crucial role in delivering extensive assistance for our SAP S/4HANA and Manufacturing Execution System (MES) frameworks. This position encompasses diagnosing issues, overseeing system performance, assisting users, and continually refining processes to improve operational efficiency.

Core Responsibilities:

  • Deliver daily support and upkeep for SAP S/4HANA and MES frameworks.
  • Identify and rectify challenges associated with system operations, efficiency, and integration.
  • Oversee system performance, ensuring peak functionality and availability.
  • Engage with business stakeholders to comprehend their needs and provide technical solutions.
  • Execute system configurations, updates, and enhancements as necessary.
  • Support data management efforts, including data migration, integrity, and quality assurance.
  • Create and maintain system documentation, including user manuals and support resources.
  • Facilitate user training sessions to enhance system usage and productivity.
  • Collaborate with cross-departmental teams to aid ongoing projects and system enhancements.
  • Remain informed about SAP S/4HANA and MES advancements, best practices, and industry developments.

Required Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
  • 3+ years of demonstrated experience in supporting SAP S/4HANA and MES frameworks.
  • Proficient troubleshooting and analytical skills.
  • In-depth knowledge of SAP PP and MM is essential.
  • Exceptional communication and interpersonal abilities, capable of working effectively with diverse teams.
  • Familiarity with system integration, data management, and system configuration.
  • Capacity to work autonomously and juggle multiple responsibilities in a dynamic environment.

Preferred Qualifications:

  • Experience within a manufacturing setting.
  • Additional expertise in QM, WM, ePPDS, and MES is advantageous.
  • Understanding of IoT, Industry 4.0, and smart manufacturing principles.
  • SAP certification and/or MES certification is a bonus.

Note: No third-party candidates. Sponsorship is not available. Candidates must reside in the US and be willing to travel up to 5%.