Retail Operations Supervisor

2 weeks ago


Dothan, Alabama, United States Dirt Cheap Store Full time

About Us:
We are committed to providing exceptional service to our customers while maintaining a positive work environment.
Rate of pay $13.00 per hour
Paid weekly
401k After 6 months with 3% - 5% match
15,000 Life Insurance Provided
Visual, Dental, Medical Benefits after 60 Days
Employee Assistance Program
On-the-job training
Employee discount at our affiliated stores.

POSITION SUMMARY
The Retail Operations Supervisor plays a crucial role in leading the front end and receiving sections of the store. This individual is responsible for fostering a team that is enthusiastic about delivering outstanding service to our clientele. Key responsibilities encompass associate development, customer service excellence, store upkeep, and financial management.

KEY RESPONSIBILITIES:
Ensure that every customer experiences exceptional service by cultivating a welcoming atmosphere. Maintain high standards by ensuring each team member greets customers, possesses comprehensive product knowledge, and fulfills all aspects of customer service.
Design and implement strategies for coaching, training, and developing team members, while evaluating, supervising, and scheduling staff.
Conduct relevant monthly meetings (e.g., Safety Meeting) and review all updates from these sessions.

Guarantee that the staffing requirements of the store are fulfilled by upholding rigorous hiring standards, and consistently recruiting, interviewing, and selecting candidates. Encouraging team members to refer qualified applicants is essential.

Additional duties may be assigned as business needs evolve.

Requirements

Capability to operate store equipment (including but not limited to telephones, copiers, fax machines, computers, forklifts, etc.)
Ability to process merchandise information through the store's computer system, register, and complete all necessary documentation.
Willingness to travel between locations with occasional overnight stays required.
Flexibility to work a varied schedule, including evenings, weekends, and holidays.

PHYSICAL DEMANDS:
Ability to lift objects weighing up to 50 pounds and move items exceeding 200 pounds with reasonable accommodation.
Capability to navigate throughout all areas of the store, including sales floor, receiving, and register zones, as well as the exterior of the store.
Must be able to stand for extended periods, potentially for the entire shift.
Ability to bend, kneel, lift, and pull on a regular basis.

WORKING ENVIRONMENT:
Ability to work during irregular hours, including nights and weekends, as necessary to ensure store coverage.

Salary Description

$13.00 per hour

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