Customer Service Representative

1 month ago


Saint Cloud Landings, United States Family Dollar Full time

Job Summary:

Family Dollar is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining a clean and well-stocked store environment.

Key Responsibilities:

  • Provide exceptional customer service, greeting customers, and assisting them with selection of merchandise.
  • Maintain a clean and well-stocked store environment, including unloading merchandise from delivery trucks and stocking shelves.
  • Process transactions accurately and efficiently using the POS system.
  • Remain constantly aware of customer activity to ensure a safe and secure shopping environment.
  • Perform other duties as assigned to maintain an effective and profitable store operation.

Requirements:

  • High school diploma or equivalent preferred.
  • Experience working in retail, hotel, restaurant, grocery, or drug store environments preferred.
  • Ability to lift up to 40lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to work flexible, full-time schedule, including days, evenings, weekends, and holidays.

Skills and Competencies:

  • Customer Focus
  • Developing Potential
  • Results Driven
  • Strong Organizational Skills
  • Communication Skills
  • Problem Solving/Decision Making
  • Job Knowledge and Relationship Management

Dollar Tree and Family Dollar are Equal Opportunity employers.



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