Customer Service Representative
1 month ago
Job Summary:
Family Dollar is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining a clean and well-stocked store environment.
Key Responsibilities:
- Provide exceptional customer service, greeting customers, and assisting them with selection of merchandise.
- Maintain a clean and well-stocked store environment, including unloading merchandise from delivery trucks and stocking shelves.
- Process transactions accurately and efficiently using the POS system.
- Remain constantly aware of customer activity to ensure a safe and secure shopping environment.
- Perform other duties as assigned to maintain an effective and profitable store operation.
Requirements:
- High school diploma or equivalent preferred.
- Experience working in retail, hotel, restaurant, grocery, or drug store environments preferred.
- Ability to lift up to 40lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
- Ability to work flexible, full-time schedule, including days, evenings, weekends, and holidays.
Skills and Competencies:
- Customer Focus
- Developing Potential
- Results Driven
- Strong Organizational Skills
- Communication Skills
- Problem Solving/Decision Making
- Job Knowledge and Relationship Management
Dollar Tree and Family Dollar are Equal Opportunity employers.
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