Problem Manager/Incident Manager
4 weeks ago
Genesis10 is seeking a skilled Problem Manager/Incident Manager to join our client's Application Production Services team in the financial industry.
This is a 12+ month contract position.
Responsibilities:
- Coordinate problem process within an ITIL framework, tracking milestones for problem root cause and remediation.
- Work across multiple teams to evaluate existing processes and technologies and execute improvements.
- Participate in a large-scale project to improve Batch and SLA Management across Application Production Services organizations.
Requirements:
- Strong track record of problem management in a large volume financial company and environment.
- Strong Project Management skills.
- Strong technical skills and diverse background in application infrastructure technologies and batch support.
Pay Range:
$63.24-$71.24
Genesis10 is an Equal Opportunity Employer.
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