Restaurant Manager
4 days ago
The Restaurant Leader is responsible for ensuring the overall store condition meets company policies and procedures, as well as state and federal laws. This includes maintaining store cleanliness, food service, customer service, merchandising, loss prevention, safety, and security to maximize store profitability, expense control, inventory levels, and shortage control.
Key Responsibilities- Cultivate a G•U•E•S•T in Mind Culture
- Focus on the Wildly Important
- Be a Leader
- Be Committed to the Guest
- Provide Prompt, Courteous Customer Service
- Manage Food Services
- Effectively Manage and Grow Food Service Sales
- Plan and Prepare Work Schedules
- Supervise Coverage of Shifts
- Analyze Financial Data
- Manage Food Costs
- Analyze Food Service Results
- Oversee Food Preparation
- Conduct Daily and Weekly Safety Inspections
- Respond to Employee and Customer Accidents
- Monitor and Ensure Compliance with Contractual Merchandise Agreements
- Maintain a Working Relationship with Vendors
- Promote Strong Sales
- Recruit, Hire, Train, and Coach Team Members
- Evaluate and Take Disciplinary Actions
- Maintain a Neat Personal Appearance
- Education/Experience
- A High School diploma or GED is preferred. A two-year degree or above is strongly preferred. A minimum of one year of retail, fast food, or sales management experience is required.
- Knowledge and Skills
- Demonstrated leadership and customer service skills and competencies. Proven success in developing team members. Demonstrated ability to use P&L and store reports to affect change. Ability to read and interpret documents such as rules, operating and maintenance instructions, and procedure manuals. Excellent oral and written communication and intrapersonal skills. Ability to write routine reports and to speak effectively before customers and employees. Ability to add, subtract, multiply, and divide into all units of measure using whole numbers, common fractions, and decimals. Ability to exercise sound judgment and work with minimum supervision. Proficient computer knowledge (Microsoft products preferred Word, Excel). PDI/Verifone/Topaz experience preferred.
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