Veteran Engagement Case Manager
2 days ago
Join our team at The Salvation Army as a Veteran Engagement Case Manager, where you will play a vital role in supporting homeless veterans in their transition to stable housing. As a key member of our Community Integrated Services team, you will work collaboratively with a multi-disciplinary team to provide comprehensive case management services to veterans in need.
Key Responsibilities:- Conduct street outreach and participate in Collaborative Outreach with other homeless providers to designated "Hot Spots"
- Coordinate extensive outreach in Service Planning Area 2 (SFV), 5 (West LA), 6 (South LA) and 7 (Cerritos, Bellflower)
- Attend Collaborative Homeless Case Conference meetings, Program Meetings, CES Meetings, and "By Name List" based on designated sites
- Conduct screening tools to assess and identify housing barriers and services required (VI-SPDAT)
- Conduct pre-screening to determine SSVF Eligibility
- Develop individualized service plans for program participants
- Build relationships with landlords and property management companies to secure housing options for veterans
- Provide tenant education and support to help veterans maintain stable housing
- Document and maintain up-to-date information on services provided to clients in the Homeless Management Information System (HMIS)
- Participate in bi-weekly case management meetings and attend staff trainings as required
- Bachelor's degree in social work or a related field or equivalent job experience working in homeless, mental health or social services
- Excellent communication skills
- Must obtain First Aid/CPR certification within 90 days of employment
- A valid California Class C Driver License is required
- Must have a reliable, registered and insured vehicle
- Commitment to the holistic mission of The Salvation Army
- Proficient in Microsoft Office and Adobe
- Able to represent The Salvation Army to community organizations
- Commitment to working with disabled veterans
- Veteran status a plus
The Salvation Army is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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