Restaurant Team Leader
3 days ago
The Team Leader will assist the General Manager and Assistant Manager in the operation of a Chicken Salad Chick restaurant in a manner that will provide our guests with a superb experience and will maintain an invigorating and stimulating work environment for all team members while helping the restaurant achieve its financial objectives.
Responsibilities- Assist the General Manager and Assistant Manager in the daily operation of the restaurant within the budget.
- Ensure compliance with established food standards, food quality, preparation and production by adhering to corporate food handling procedures and policies.
- Train and counsel hourly team members who work during Team Leader's shift.
- Guarantee highest level of hospitality and service to all guests at all times.
- Coach hourly team members during their shift as needed.
- Ensure compliance with all personnel records, team member schedules and reports.
- Prepare and maintain administrative and financial records as directed by the General Manager.
- Ensure specials, promotions, and marketing plans are presented according to company procedures during shift.
- Ensure that hours of operation for the restaurant are maintained during their shift.
- Ensure compliance with established safety and sanitation procedures and all Federal, State, and local regulations during shift.
- Ability to work in a fast-paced environment.
- Ability to clearly and professionally communicate with team members and guests.
- Ability to multitask.
- Excellent attendance and punctuality; reliability.
- Reliable transportation to and from work.
- Successfully complete formal Shift Leader classes provided by the Corporate Training Department.
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