Fitness Ambassador

4 weeks ago


San Mateo, California, United States Crunch Fitness Full time
Front Desk Representative Job Description

Crunch Fitness is seeking a dynamic and customer-focused Front Desk Representative to join our team. As a Front Desk Representative, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a welcoming atmosphere.

Key Responsibilities:
  • Greet and Check-in Members: Greet all members and guests with a smile, check them in according to company procedures, and facilitate any messages on club software.
  • Answer Phones and Communicate Events: Answer phones in a courteous and professional manner, communicate special events to members and guests, and maintain a professional disposition at all times.
  • Facilitate Member Requests: Facilitate all member requests or forward them to a manager, maintain a clean and organized work area, and assist in all projects as delegated by club management.
  • Sell Retail Products and Schedule Services: Sell retail products, schedule member service needs, and facilitate payment of member services in accordance with company procedures.
Qualifications:
  • Fluent in English: Fluent in English with proficient reading and writing skills.
  • Good Communication Skills: Strong customer service skills, good communication skills, and high energy and patience required.
  • Availability: Open availability and experience in a fast-paced environment.

Crunch Fitness provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Compensation: $17.35 per hour

Join the Crunch Fitness Team: If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.


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