Education and Quality Specialist

17 hours ago


Black River Falls, Wisconsin, United States Black River Memorial Hospital Full time
Job Summary

An exceptional opportunity has arisen for an experienced Education and Quality Generalist at Black River Memorial Hospital. The Education and Quality Generalist works under the supervision of the Organizational Development and Quality Director, collaborating with organizational leaders and others to assess, plan, develop, implement, and evaluate education and training activities related to competency programs, education goals, practice/performance standards, associated policies/procedures, and orientation processes.

This role is responsible for establishing an organizational culture that emphasizes improvement through teaching and learning, personal and professional development, and quality improvement.

Key Responsibilities
  • Collaborate with organizational leaders, Subject Matter Experts, Super Users, facility educators, and other assigned staff to plan and organize resources/facilities needed to accomplish the objectives for organizational and department-specific competency programs and quality improvement initiatives.
  • Work with department leaders/designees to assess and prioritize education needs, aligning policies/procedures with departmental competencies, standards of practice, performance standards, regulatory requirements, and onboarding/orientation of new staff.
  • Develop and implement quality improvement strategies and training initiatives to enhance organizational performance, including conducting regular audits, evaluating compliance with quality standards, policies, and procedures, and facilitating clinical education and skill development.
  • Leverage various technologies and technical equipment to develop and implement organization-wide education opportunities, identifying programs and practices that enhance the knowledge, development, and expertise of organizational staff.
  • Organize and oversee non-clinical student programs, including Co-op Students, Job Shadows, and other related non-clinical student programs, and assist the clinical educator with clinical student programs as needed.
Requirements
  • Minimum of 5 years of experience providing patient care in a clinically-based healthcare profession.
  • Minimum of 3 years of experience in an educator/teaching role or equivalent combination of education and experience.
  • Proficient with Microsoft Office Suite.
  • Experience with applying adult learning principles/theory and educational software/learning management systems is preferred.
  • Certified CPR Instructor is preferred/required within one year of hire.

Black River Memorial Hospital is an equal employment opportunity employer functioning under an Affirmative Action Plan.


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