Store Operations Manager

1 week ago


Cincinnati, Ohio, United States Graeter's Ice Cream Full time
Job Overview

Graeter's Ice Cream is seeking an experienced Store Manager to lead our retail operations in the greater Cincinnati market.

Key Responsibilities:

  • Oversee all aspects of store operations, including sales, customer service, and team management.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Recruit, train, and coach a team of world-class associates to deliver exceptional customer experiences.
  • Manage store inventory, merchandise, and visual displays to maximize sales and minimize waste.
  • Collaborate with the management team to develop and execute local marketing initiatives.
  • Monitor and analyze sales data, customer feedback, and operational metrics to inform business decisions.

Requirements:

  • Recent experience as a Restaurant General Manager, Store Manager, or similar retail leadership role.
  • Proven track record of driving sales growth, improving customer satisfaction, and developing high-performing teams.
  • Strong business acumen, with the ability to analyze data and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, employees, and vendors.
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional customer experiences.

What We Offer:

  • Competitive pay and bonus program.
  • A shared healthcare program for you and your family.
  • 401(k) with a company match.
  • Company-paid short-term disability insurance.
  • Paid training program.
  • Paid Time Off.


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