Store Manager

3 days ago


Cincinnati, Ohio, United States Hibbett Sports Full time

Job Summary:

The Store Manager is responsible for overseeing the overall operation of the store, ensuring efficiency and profitability. This includes managing sales efforts, supervising staff, and enforcing company policies and procedures.

Key Responsibilities:

  • Manage and control store assets, including inventory and expenses.
  • Direct and oversee sales efforts, including sales statistics and customer service.
  • Collaborate with the District Sales Manager to establish and enforce policies, goals, and procedures.
  • Mentor and cultivate a team of sales associates, assistant managers, and managers in training.
  • Recruit, hire, train, discipline, and evaluate staff.
  • Maintain store security and communicate with the District Sales Manager on inventory movement.
  • Provide exceptional customer service, including helping customers and promoting merchandise.
  • Protect company assets and financial information by ensuring the accuracy and effectiveness of internal control procedures.

Supervisory Responsibilities:

The Store Manager is responsible for supervising subordinate supervisors and non-management employees, including sales associates, hub drivers, assistant managers, and managers in training. This includes interviewing, hiring, and training employees, planning and assigning work, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems.

Qualifications:

  • Bachelor's degree in business or a related field or equivalent experience.
  • Experience working in a retail environment, preferably in footwear and athletic apparel.
  • Experience in managing and cultivating a sales team.
  • 3-5 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Analytical thinker with demonstrated business acumen.
  • Ability to problem solve and juggle multiple tasks and priorities.
  • Strong commitment to customer service.
  • Strong leadership and communication skills.

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