District General Manager

2 days ago


Yakima, Washington, United States H&R Block Full time
About the Role

We're seeking a highly skilled District General Manager to lead our retail tax offices and drive business growth. As a key member of our team, you'll be responsible for inspiring operational excellence, leading a best-in-class team, and establishing strategic sales plans to drive continuous business growth.

Key Responsibilities

• Visit offices in your district to ensure operational excellence and continuous business growth
• Lead a team and establish strategic sales plans, prioritization, and project management to drive operational excellence
• Execute policies and procedures in each office to increase revenues, control expenses, and promote client satisfaction
• Accelerate business growth through implementation of a business plan, marketing, and identification of growth opportunities
• Recruit and onboard high-caliber, top-performing seasonal tax office talent and leadership for key district positions
• Efficiently manage labor to ensure maximum productivity and profitability
• Lead and support office leaders with end-to-end performance management of office-level associates
• Foster a culture that values critical thinking and problem-solving, and encourage constructive feedback, engagement, inclusion, and diversity at all levels

About H&R Block

H&R Block's purpose is to provide help and inspire confidence in our clients and communities everywhere. We're a people company first and a tax company second, with a strong focus on diversity and inclusion. We're committed to creating a welcoming and personalized service experience for our clients.

What You'll Bring to the Team

We're looking for a candidate with a Bachelor's degree in a related field or equivalent experience. You'll need to demonstrate effective interpersonal, communication, and facilitation skills, as well as strong customer relationship skills. You'll also need to have a proven ability to work in a diverse work setting and manage field personnel effectively. A minimum of 5 years of related work experience is required, as well as a willingness to work irregular schedules and meet IRS e-file Suitability requirements.

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