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Business Banking Operations Specialist
2 months ago
We are seeking a highly organized and detail-oriented Business Banking Operations Specialist to join our team. In this role, you will provide operations support to various areas of Business Banking and Consumer Collections, performing data entry, system maintenance, and monetary transactions. You will also be responsible for preparing Reaffirmation Agreements, Proof of Claims, and other documents as needed.
Key Responsibilities- Perform data-entry of various types of information, and from multiple sources, including invoices and settlements.
- Prepare and submit Proof of Claims to the court, including supporting documents.
- Create payment coupons and G/L tickets from trustee disbursements, arranging overpayments to trustee.
- Review and verify "Summons and Complaint" from attorneys, obtaining signature from Workout or Liaison and sending back to attorney.
- Prepare ad hoc reports from systems, at management's request, and reconcile/correct as needed.
- Prepare attorney referrals and assign to designated attorney.
- Assign matter number to case in preparation for billing/payment, and approve payment.
- Contact outside vendors to gather and/or provide information on accounts.
- Prepare, send, and track claim forms.
- Monitor and submit requests to change the status of accounts.
- Perform skip tracing.
- Prepare ticket work to allocate funds received, to ensure payment of expenses.
- Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
- Promote an environment that supports diversity and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
- A combined 2 years' higher education and/or work experience, with a minimum of 1 year relevant work experience.
- Strong verbal and written communication skills.
- Detail oriented.
- Proficient PC skills, including word processing, spreadsheet, and email software.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $28.11 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
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