Wheelchair Service Specialist

2 weeks ago


Morrisville, United States Pacific Aviation Full time
Job Overview

At Pacific Aviation/SAS, we foster a collaborative environment where success is a shared goal.

As a premier airport-handling service provider, Pacific Aviation (in partnership with Superior Aircraft Services) is committed to delivering outstanding service for leading airlines worldwide. Our success over the past 25 years is attributed to the dedication and growth of our team members.

We celebrate diversity and believe that a varied team enhances our service quality. We evaluate all candidates based on merit, ensuring equal opportunities for all.

We are currently seeking individuals for Night Shift roles.

Pacific Aviation/SAS is in search of enthusiastic individuals to join our team at RDU Airport, providing essential wheelchair assistance to passengers. This position is ideal for those who are dedicated to helping others and enjoy engaging with people from diverse backgrounds. We offer comprehensive training; all you need is a positive and helpful demeanor.

This position involves assisting passengers who require wheelchair or luggage support, offering general information, and guiding passengers as needed to ensure a pleasant travel experience. It is essential to maintain a friendly and professional image while interacting with passengers and responding to inquiries from airline staff and the public.

Key Qualifications:

  • Growth Mindset: We seek individuals who are passionate about their work and eager for personal and professional development, as we are dedicated to advancing our employees' careers.
  • Professionalism: Candidates should exhibit professional behavior, courtesy, and a caring attitude, as our customers depend on us for assistance.
  • Organizational Skills: We are looking for individuals who can prioritize tasks effectively and have a basic understanding of technology.
  • Attention to Detail: A keen eye for detail is crucial, as numerous tasks must be completed to ensure smooth flight departures.

Essential Requirements:

  • Physical fitness: Ability to lift and carry up to 70 lbs, and stand or walk for extended periods. Assist in transferring passengers with disabilities as necessary.
  • Physical fitness: Capability to lift heavy luggage, including golf clubs, as required.
  • Eligibility to work in the U.S. without sponsorship.
  • Ability to work independently: Respond to assistance requests and monitor flights without direct supervision.
  • Teamwork: Collaborate with supervisors, colleagues, and airline personnel to meet passenger needs.
  • Reliable transportation to and from the airport.
  • Background check required: Must provide at least two forms of identification for TSA background verification.
  • Flexible schedule preferred: The airport operates 24/7, and flight schedules may vary.
  • Night shifts may extend past midnight.
  • Customer service experience preferred; prior airport experience is advantageous but not mandatory.
  • Proficiency in a second language is a plus.

Compensation and Benefits:

$12 per hour

Paid Training

Holiday Pay

Uniform Provided

Flexible Scheduling (Night Shifts Preferred 4pm-12am)

Tips



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