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Patient Care Coordinator
2 months ago
Job Summary:
We are seeking a skilled and compassionate Healthcare Support Specialist to join our team at Christus Health. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and administrative support in our healthcare clinic.
Key Responsibilities:
- Welcoming and Assisting Patients: Provide a warm and welcoming experience for patients, ensuring their comfort and satisfaction throughout their visit.
- Registration and Scheduling: Accurately register patients, schedule appointments, and manage patient flow to ensure efficient and timely care.
- Support in Patient Care: Assist healthcare professionals with patient care tasks, including vital signs and Point of Care Testing.
- Administrative Support: Maintain accurate and up-to-date patient records, manage medical supplies, and perform other administrative tasks as needed.
Requirements:
- Education: High School Graduation or equivalent, with completion of a certified nursing assistant, EMT, or medical assistant program.
- Licenses: BLS and Certified Medical Assistant certification required.
- Skills:
- Service Excellence: Demonstrate exceptional customer service skills, ensuring patient satisfaction and loyalty.
- Vital Signs and PHI Knowledge: Accurately take vital signs and maintain patient confidentiality.
- Organizational and Communication Skills: Effectively manage multiple tasks, communicate clearly with patients and healthcare professionals, and maintain a professional demeanor.
- Computer Proficiency: Proficient in using electronic medical records and other healthcare software.
- Experience: Minimum one year of in-patient or medical office experience.
Working Conditions:
- Reports to: Clinic Manager.
- Environment: Requires knowledge of safety standards in healthcare settings.
- Physical Requirements: Bending, lifting, and long periods of sitting.
