Executive Director

1 month ago

Ellwood City, Pennsylvania, United States Service Experts Full time
Job Title: General Manager

As a General Manager at Service Experts, you will be responsible for directing and coordinating the total activities of the service center, providing leadership to all personnel and processes of the center.

Key Responsibilities:
  • Analyze the operating statement for both the center and individual departments, and take appropriate action.
  • Prepare/review the GM report and take appropriate action.
  • Analyze determinates of profitability and take appropriate actions to adjust.
  • Ensure employee payroll processes are accurate and on time.
  • Apply appropriate accounting control principles (for A/R, A/P, payroll, etc.).
  • Plan/set/achieve sales goals; utilize multiple processes for generating and responding to sales leads; Coach salespeople.
  • Ensure effective customer communications.
  • Utilize features and benefits of key products & services to drive the value proposition; profile customer marketing base and future customer niches and maintain customer files.
  • Support/practice company Human Resource standards and guidelines; conduct performance appraisals derived from ongoing performance feedback and provide appropriate counsel and discipline for employees.
  • Develop employees and seek promotional opportunities for employees on a company-wide basis.
  • Utilize established Vendor Programs whenever appropriate.
  • Adhere to government safety guidelines and assure proper procedures are in place for handling accidents, fire, and emergency situations.
Requirements:
  • BS or BA Degree in Business Administration or Operations
  • 5-10 Years of experience in the HVAC or Plumbing industry (required)
  • Ability to utilize basic computer applications (databases, spreadsheets, word processing, and internet).
What We Offer:
  • Competitive Pay, including incentive opportunities for many positions
  • Paid Time Off and Company Holiday Pay
  • Medical /Dental /Vision Insurance programs
  • 401(k) Retirement Savings Plan with company matching contributions
  • Life Insurance, for you and options you can elect for your family
  • Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
  • Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
  • World Class Training opportunities through our Experts University
  • Career Development opportunities

Service Experts is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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