Senior Renewals Manager
3 weeks ago
About the Role
We are seeking a highly skilled Sr. Renewals Manager to join our team at Abnormal Security. As a key member of our sales team, you will be responsible for driving and completing the full renewal lifecycle, from opportunity identification to negotiation to close, in assigned territory per Gross Revenue Retention targets.
Key Responsibilities
- Drive and complete full renewal lifecycle, from opportunity identification to negotiation to close, in assigned territory per Gross Revenue Retention targets.
- Carry out win/win negotiation strategies for renewals that maximize contract value while protecting and enhancing customer trust, with a preference for early, multi-year renewals.
- Utilize data to steer impactful discussions with customers.
- Coordinate closely with assigned Account Executives to identify opportunities to up-sell/cross-sell into the renewal.
- Develop a deep understanding of the customer procurement process.
- Monitor and accurately report on customer accounts, renewal pipeline, gross retention and renewal forecasts on a rolling basis.
Requirements
- 3+ years working in Renewals / Customer Success role
- Proficient in negotiation and overcoming objections, enabling value-focused contract discussions
- Excellent executive level communication and presentation skills.
- Expert commercial negotiation skills and financial acumen, with the proven ability to manage and accurately forecast against a book of renewable business.
What We Offer
At Abnormal Security, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. We know that benefits are also an important piece of your total compensation package. Learn more about our Compensation and Equity Philosophy on our Benefits & Perks page.
Base Salary Range
$101,200—$119,000 USD
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