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Restaurant Shift Manager

2 months ago

Newport News, Virginia, United States Wendy's Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at Wendy's. As a Shift Manager, you will be responsible for leading a team of employees and ensuring that our customers receive an outstanding dining experience.

Key Responsibilities
  • Lead by Example: Inspire and motivate your team to provide exceptional customer service and achieve high-quality results.
  • Operational Excellence: Ensure that all restaurant operations are running smoothly, including food preparation, inventory management, and labor control.
  • Team Development: Provide training and coaching to team members to help them develop their skills and advance in their careers.
  • Customer Satisfaction: Foster a positive and welcoming environment for customers, ensuring that their needs are met and exceeded.
  • Food Safety and Quality: Maintain high standards of food safety and quality, adhering to company policies and procedures.
  • Inventory Management: Monitor and control inventory levels, minimizing waste and optimizing stock levels.
  • Financial Management: Manage labor costs, inventory expenses, and other financial aspects of the restaurant.
  • Communication: Effectively communicate with team members, customers, and management to ensure seamless operations and resolve any issues that may arise.
Requirements
  • Previous Experience: 1-2 years of experience in a fast-food or restaurant environment, preferably in a supervisory or management role.
  • Leadership Skills: Proven ability to lead and motivate a team, with a strong focus on customer satisfaction and operational excellence.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with team members, customers, and management.
  • Problem-Solving Skills: Ability to analyze problems and develop effective solutions, with a focus on customer satisfaction and operational efficiency.
  • Flexibility: Willingness to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer
  • Competitive Compensation: Competitive salary and benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.
  • Training and Development: Comprehensive training and development programs to help you succeed in your role and advance in your career.