Restaurant Operations Manager

4 days ago


Newport News, Virginia, United States Long John Silver's A&W Full time
Restaurant General Manager Job Description

We are seeking a highly skilled and motivated Restaurant General Manager to lead our team and establish a positive work environment. As a Restaurant General Manager, you will be responsible for the overall operation of the restaurant, including managing staff, maintaining high-quality customer service, and achieving sales goals.

Key Responsibilities:
  • Lead and manage a team of employees to ensure excellent customer service and high-quality food preparation.
  • Develop and implement strategies to increase sales and improve customer satisfaction.
  • Manage restaurant operations, including inventory, scheduling, and budgeting.
  • Conduct new hire orientation and training programs to ensure employees have the necessary skills and knowledge to perform their jobs effectively.
  • Address performance issues and provide coaching and feedback to employees.
  • Manage customer complaints and resolve issues in a timely and professional manner.
Requirements:
  • At least 18 years old.
  • 1-3 years of supervisory experience in a food service or retail environment, including profit and loss responsibility.
  • 50-Hour Work Week.
  • High School Diploma or GED, preferred.
  • Basic computer literacy.
  • Reliable transportation.
  • Basic business math and accounting skills, and strong analytical/decision-making skills.
  • Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 80% of shift time.
  • Competitive spirit and passion for excellence.

We offer a competitive salary, quarterly bonus program, medical, dental, vision, short-term and long-term disability, and life insurance. We also offer a 401k program with a company match, paid vacations, two paid holidays, free meals, retail discount program, and annual performance reviews.

If you are a motivated and experienced leader who is passionate about delivering exceptional customer service and driving sales growth, we encourage you to apply for this exciting opportunity.



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