Restaurant Shift Manager

3 days ago


Newport News, Virginia, United States Wendy's Full time
Shift Manager Job Description

At Wendy's, we're looking for experienced Shift Managers to lead our restaurant teams and deliver exceptional customer experiences.

Key Responsibilities:

  • Lead and motivate a team of crew members to achieve sales and customer satisfaction goals
  • Ensure seamless service delivery during each shift, maintaining high standards of quality, cleanliness, and safety
  • Train and develop team members to enhance their skills and knowledge
  • Monitor and control food and labor costs, maintaining profitability and efficiency
  • Implement company policies and procedures, maintaining compliance and adherence
  • Manage inventory levels, maintaining optimal stock levels and minimizing waste
  • Anticipate and address customer concerns, ensuring a positive experience
  • Collaborate with restaurant management to achieve business objectives and goals

Requirements:

  • Previous food service or customer-facing experience
  • Supervisory experience preferred
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Flexibility to work varied shifts, including evenings, weekends, and holidays

About Wendy's:

We're a fast-paced, dynamic company with a passion for delivering high-quality food and exceptional customer experiences. As a Shift Manager at Wendy's, you'll have the opportunity to develop your leadership skills, work with a talented team, and contribute to our success.



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