Guest Experience Advisor
6 days ago
We are seeking a highly motivated and results-driven Guest Sales Specialist to join our team at Car-X Tire & Auto.
This role requires strong communication skills, the ability to work effectively with customers, and a passion for delivering outstanding service. As a Guest Sales Specialist, you will be responsible for providing exceptional guest sales experiences and driving sales of automotive repair services and tires.
Key Responsibilities:
- Provide exceptional guest sales experiences and drive sales of automotive repair services and tires.
- Engage customers on the phone and in-store, schedule appointments, build trust, understand their needs, communicate processes and timelines, and present needed services following our selling process.
- Contribute to the organization and productivity of the service business through estimate and invoice transactions.
- Collaborate with management to address customer service issues, complaints, and business opportunities.
Requirements:
- A high school diploma or equivalent is required.
- A valid driver's license is necessary.
- One year of sales experience is preferred, but not mandatory.
- Strong verbal communication skills and the ability to accurately write sales work orders are essential.
- The capacity to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance is required.
- Frequent standing and walking for long periods are expected.
Estimated Salary: $50,000 - $70,000 per annum, based on experience.
Benefits:
- Performance-based incentives
- Paid vacation and holidays for full-time teammates
- Reimbursement for ASE certifications
- 401(k) eligibility immediately upon hire
- Direct deposit
- Employee discounts
- Healthcare, vision, and dental for full-time teammates
- Employee access perks
- Career advancement opportunities
Growth Opportunities:
We offer a supportive environment that empowers our teammates to grow their careers through coursework, leadership development, and open opportunities. Our comprehensive training program and company-sponsored certifications enable our teammates to advance to new levels in their careers.
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