Automotive Service Consultant

1 week ago


Ankeny, Iowa, United States Car-X Tire & Auto Full time
Job Opportunity at Car-X Tire & Auto

We are seeking a highly motivated and customer-focused Automotive Service Advisor to join our team at Car-X Tire & Auto.

As an Automotive Service Advisor, you will be responsible for providing exceptional guest sales experiences and driving sales of automotive repair services and tires. This role requires strong communication skills, the ability to work effectively with customers, and a passion for delivering outstanding service.

Key Responsibilities:

  • Successfully complete our comprehensive training program to develop your skills in executing our selling process.
  • Serve as the first point of contact for customers on the phone and in-store, engaging them, scheduling appointments, building trust, understanding their needs, communicating processes and timelines, and presenting needed services following our selling process.
  • Contribute to the organization and productivity of the service business through estimate and invoice transactions.
  • Collaborate with management to address customer service issues, complaints, and business opportunities.

Requirements:

  • A high school diploma or equivalent is required.
  • A valid driver's license is necessary.
  • One year of sales experience is preferred, but not mandatory.
  • Strong verbal communication skills and the ability to accurately write sales work orders are essential.
  • The capacity to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance is required.
  • Frequent standing and walking for long periods are expected.

Estimated Salary: $40,000 - $60,000 per annum, based on experience.

Benefits:

  • Performance-based incentives
  • Paid vacation and holidays for full-time teammates
  • Reimbursement for ASE certifications
  • 401(k) eligibility immediately upon hire
  • Direct deposit
  • Employee discounts
  • Healthcare, vision, and dental for full-time teammates
  • Employee access perks
  • Career advancement opportunities

Growth Opportunities:

We offer a supportive environment that empowers our teammates to grow their careers through coursework, leadership development, and open opportunities. Our comprehensive training program and company-sponsored certifications enable our teammates to advance to new levels in their careers.



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