Office Manager

6 days ago

Fort Lauderdale, Florida, United States Lendz Financial Full time

About Us:

Lendz Financial is a mortgage lending platform that offers a full-service direct wholesale residential mortgage lending platform. Our goal is to help mortgage brokers grow their loan origination volume with simplified processes and intuitive, tech-based solutions.

We emphasize a modern, customer-centric approach, offering competitive rates, a diverse range of products, and rapid turnaround times. Our core values, Thrive Together, Act Like an Owner, and Exceed Expectations, cultivate a collaborative, high-performance culture that drives our pursuit to become the leader in mortgage lending.

Job Summary:

Lendz Financial is seeking an exceptionally organized and detail-oriented Office Manager to manage the office and all collateral documentation. The ideal candidate will demonstrate excellent organizational skills, a strong attention to detail, and the ability to manage multiple tasks efficiently.

Key Responsibilities:

  • Conduct full reviews of collateral packages received from title companies and request any missing or required documents.
  • Process daily shipping of collateral to various warehouse banks, including creating FedEx labels.
  • Maintain original documentation in both physical and PDF formats, ensuring proper record-keeping.
  • Register shipment dates of all documents in Loan Origination System (LendingPad) and CRM.
  • Scan and mail recorded mortgages and title policies to investors, filling out transmittal templates as required.
  • Prepare and mail Goodbye letters and Mortgage Statements to borrowers, ensuring proper envelope creation.
  • Maintain and update biweekly and servicing Excel sheets for tracking purposes.
  • Export and correct mortgage statements as necessary, and update purchase information in relevant systems.
  • Establish and maintain positive working relationships with investors, title companies, and internal partners.
  • Daily office management, including coffee machine maintenance, dishwasher upkeep, supplies, and organization.
  • Merchandise ordering and inventory management, including equipment shipping and tracking.
  • Welcome guests and distribute incoming mail.
  • Communicate and coordinate with building management and external vendors when needed.
  • Assist with occasional culture building and team events, and support Marketing with in-office client events.
  • Ensure compliance with all company policies, U.S. state and federal regulations, and uphold organizational values.

Qualifications:

  • Minimum of 2 years experience in an administrative capacity.
  • High School diploma or GED is required, Bachelors Degree preferred.
  • Excellent attention to detail and organizational skills.
  • Strong verbal and written communication skills.
  • Post-closing or trailing documentation within the mortgage industry is preferred.

Physical Demands:

  • Ability to lift up to 10 pounds.
  • Sufficient physical ability and mobility to work in an office setting.
  • Capability to stand or sit for prolonged periods and perform repetitive tasks with fine coordination.

Compensation & Benefits:

Non-exempt role with a base salary compensation of $50,000-$55,000 dependent on experience. Comprehensive Medical, Vision, and Dental insurance plans. 15 days of PTO. Countless opportunities for career growth and professional development.

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