Office Manager
6 days ago
About Us:
Lendz Financial is a mortgage lending platform that offers a full-service direct wholesale residential mortgage lending platform. Our goal is to help mortgage brokers grow their loan origination volume with simplified processes and intuitive, tech-based solutions.
We emphasize a modern, customer-centric approach, offering competitive rates, a diverse range of products, and rapid turnaround times. Our core values, Thrive Together, Act Like an Owner, and Exceed Expectations, cultivate a collaborative, high-performance culture that drives our pursuit to become the leader in mortgage lending.
Job Summary:
Lendz Financial is seeking an exceptionally organized and detail-oriented Office Manager to manage the office and all collateral documentation. The ideal candidate will demonstrate excellent organizational skills, a strong attention to detail, and the ability to manage multiple tasks efficiently.
Key Responsibilities:
- Conduct full reviews of collateral packages received from title companies and request any missing or required documents.
- Process daily shipping of collateral to various warehouse banks, including creating FedEx labels.
- Maintain original documentation in both physical and PDF formats, ensuring proper record-keeping.
- Register shipment dates of all documents in Loan Origination System (LendingPad) and CRM.
- Scan and mail recorded mortgages and title policies to investors, filling out transmittal templates as required.
- Prepare and mail Goodbye letters and Mortgage Statements to borrowers, ensuring proper envelope creation.
- Maintain and update biweekly and servicing Excel sheets for tracking purposes.
- Export and correct mortgage statements as necessary, and update purchase information in relevant systems.
- Establish and maintain positive working relationships with investors, title companies, and internal partners.
- Daily office management, including coffee machine maintenance, dishwasher upkeep, supplies, and organization.
- Merchandise ordering and inventory management, including equipment shipping and tracking.
- Welcome guests and distribute incoming mail.
- Communicate and coordinate with building management and external vendors when needed.
- Assist with occasional culture building and team events, and support Marketing with in-office client events.
- Ensure compliance with all company policies, U.S. state and federal regulations, and uphold organizational values.
Qualifications:
- Minimum of 2 years experience in an administrative capacity.
- High School diploma or GED is required, Bachelors Degree preferred.
- Excellent attention to detail and organizational skills.
- Strong verbal and written communication skills.
- Post-closing or trailing documentation within the mortgage industry is preferred.
Physical Demands:
- Ability to lift up to 10 pounds.
- Sufficient physical ability and mobility to work in an office setting.
- Capability to stand or sit for prolonged periods and perform repetitive tasks with fine coordination.
Compensation & Benefits:
Non-exempt role with a base salary compensation of $50,000-$55,000 dependent on experience. Comprehensive Medical, Vision, and Dental insurance plans. 15 days of PTO. Countless opportunities for career growth and professional development.
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