BAS Support Technician

19 hours ago


Wilmington, Delaware, United States MODERNCONTROLS LLC. Full time

At ModernControls LLC, we're looking for a skilled BAS Support Technician to join our team in New Castle, DE.

We offer an estimated annual salary of $65,000 - $80,000 based on your experience and qualifications.

About Us

ModernControls builds and maintains building automation systems & HVAC services for industrial facilities. We pride ourselves on delivering exceptional solutions and customer service.

Job Description

This role requires managing and overseeing incoming alarms, calls, and emails from field technicians and customers. You'll diagnose and report mechanical or control issues, providing solutions to the field team and customers. You'll work closely with our customers and service staff daily.

Key Responsibilities
  • Maintain a positive workplace environment by demonstrating our company culture in everyday actions.
  • Perform software and hardware preventative maintenance checks on control systems.
  • Provide custom BAS control algorithms as required.
  • Serve as a primary technical contact to customers and fellow technicians.
  • Troubleshoot software and hardware discrepancies of current and legacy systems.
Requirements
  • 1+ year of experience in a customer service role.
  • Knowledge of HVAC Systems and Facility Explorer (FX) and CCT programming.
  • Able to work individually with minimal supervision.
  • Strong problem-solving skills and ability to communicate clearly.
Benefits

We offer a competitive benefits package, including health insurance, retirement plan, and paid time off.

Please note that this is a general job description and may be modified based on business needs.



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