Senior Home Lending Specialist

4 days ago


Mundelein, Illinois, United States Jobs for Humanity Full time
Job Summary

We are seeking a highly skilled and experienced Senior Home Lending Specialist to join our team at Jobs for Humanity. As a Senior Home Lending Specialist, you will be responsible for providing exceptional customer service and expertise in home lending products to our clients.

Key Responsibilities
  • Coach and mentor the branch team by providing training on products and services.
  • Work together with bankers to meet with customers and introduce new clients to bankers for additional products and services.
  • Collaborate with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, electronic newsletters, outbound lead sourcing, and other marketing efforts.
  • Develop a strong partnership with the assigned retail branches to promote mortgage loan originations and functions well within formal and dotted-line reporting relationships.
  • Build a role as the internal and external mortgage expert and maintain good relationships with customers.
  • Exhibit consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.
Requirements
  • Bachelor's degree or equivalent work experience in sales and/or real estate.
  • 3+ years of mortgage lending and proven sales experience in retail banking.
  • Knowledge of real estate market in local area.
  • Excellent written and oral communication skills.
  • Knowledge of FHA, VA, FNMA, and FHLMC guidelines.
Preferred Qualifications
  • FHA/VA sales experience.
  • Marketing, promoting, relationship building, and consulting skills.
  • Intermediate PC skills in a Windows environment.


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