Customer Service Representative

8 hours ago


Northport, New York, United States Cathy Nesselt - State Farm Agent Full time
Job Overview
At Cathy Nesselt - State Farm Agent, we're seeking a highly motivated and customer-focused individual to join our service team as a Customer Service Representative.

Key Responsibilities
  • Provide exceptional customer service through prompt, accurate, and friendly interactions, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize problem-solving skills to resolve customer issues and concerns in a timely and professional manner.
  • Maintain a strong work ethic and commitment to success, ensuring excellent service delivery and customer satisfaction.

Benefits and Opportunities
  • Competitive annual salary range of $40,000 - $50,000, with potential for increase after 6 months.
  • Annual performance review with opportunities for salary growth and advancement.
  • Comprehensive health benefits, time off, and retirement benefits.
  • Paid company holidays and opportunities for professional growth and development.

Requirements
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work in a team environment, multitask, and adapt to changing priorities.
  • Bilingual skills, particularly in Spanish, are a plus.
  • Personal Lines Licenses (candidates will be assisted in obtaining if necessary).

About Us
Cathy Nesselt - State Farm Agent is a State Farm independent contractor agent, offering a dynamic and supportive work environment. As an employee, you will have the opportunity to work closely with our team to deliver exceptional customer service and achieve success.

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