Network Support Specialist
2 days ago
As a Network Support Technician - Senior, you will play a critical role in ensuring the reliability and performance of our clients' network infrastructure. You will be responsible for monitoring and responding to complex technical issues, providing primary interface with contractor support service groups, and ensuring proper escalation during outages or periods of degraded system performance.
Key Responsibilities:- Monitor and respond to complex technical control facility hardware and software problems
- Provide primary interface with contractor support service groups or internal analysis and support
- Ensure proper escalation during outages or periods of degraded system performance
- May provide network server support
- Requires extensive knowledge of PC/network communications hardware/software in a multi-protocol environment, and network management software
- Bachelor's Degree with 12 years of experience or Master's with 10 years of experience
- Knowledge of the principles, methods, and techniques used in network administration and support
- Knowledge of related hardware and software
- DoD M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract
- IAT II 8570/8140 Baseline Certification Security+ or equivalent
- Ability to work in a fast-paced environment with multiple priorities
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Opportunity to work on high-profile government contracts
- Chance to develop and grow your career in a dynamic and supportive environment
- Competitive salary and benefits package
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