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Automotive Parts Specialist

2 months ago

Eagle River, Wisconsin, United States Parsons Of Eagle River Inc Full time

At Parsons Of Eagle River Inc, we prioritize our workforce and foster a family-like atmosphere. Our employees benefit from continuous training programs, opportunities for advancement, and a supportive culture. We are committed to nurturing talent and promoting from within, ensuring that your career growth does not interfere with your personal life. Daily operations at Parsons are unparalleled, and we are confident you will appreciate our environment.

Benefits

  • Comprehensive Medical, Dental & Vision Insurance
  • Generous Paid Time Off and Vacation
  • Short and Long Term Disability Coverage
  • Life Insurance Options
  • Opportunities for Professional Growth
  • Paid Training Programs
  • Long-term Job Stability
  • Health and Wellness Initiatives
  • Discounts on Vehicle Purchases and Services
Key Responsibilities
  • Manage the parts sales process from initiation to completion.
  • Engage with staff and customers in a courteous and professional manner.
  • Effectively communicate regarding the status of customer parts.
  • Interpret the parts catalog for accurate identification and discussion of specific parts.
  • Handle incoming calls, providing pricing information and other relevant details to customers.
  • Examine body shop estimates to ensure the accuracy of ordered parts and alignment with pricing.
  • Deliver exceptional service to both internal and external clients.
  • Retrieve and fulfill orders from inventory while conducting weekly stock checks for accuracy.
  • Alert the parts manager about any out-of-stock items or urgent shop materials.
  • Source out-of-stock parts from external suppliers and place emergency orders when necessary.
  • Ensure all internal parts requests are billed appropriately on service repair orders.
  • Process payments from retail customers or obtain necessary credit approvals.
Qualifications
  • High School Diploma or equivalent; prior experience in auto parts sales is preferred.
  • Willingness to grow in a dynamic work environment.
  • Excellent interpersonal and time management abilities.
  • Capability to read and interpret safety and maintenance documentation.
  • Proficiency in calculating figures and amounts, including discounts, commissions, and proportions.
  • Valid driver's license with a clean driving record.
We are an equal opportunity employer and uphold a policy against discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.