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Enterprise Applications Director, HR

1 month ago

Seattle, Washington, United States Genesys Cloud Services, Inc. Full time
Enterprise Applications Director, HR & Legal

Genesys Cloud Services, Inc. is a global leader in customer experience orchestration, empowering organizations to deliver exceptional experiences at scale. As the Enterprise Applications Director, HR & Legal, you will play a pivotal role in driving operational excellence and ensuring compliance across our global enterprise.

Key Responsibilities:
  • Lead the management, enhancement, and continuous improvement of the Workday Human Capital Management (HCM) system, focusing on scalability and integration across the global enterprise.
  • Provide visionary leadership for application development, with a specific focus on HR and Legal applications, ensuring alignment with company growth and strategic objectives.
  • Leverage experience in application development leadership to drive innovation and enhance the user experience throughout the employee lifecycle.
  • Oversee the deployment and management of Contract Lifecycle Management (CLM) tools, including DocuSign, with an emphasis on global scalability and compliance.
  • Lead initiatives to optimize contract management processes, enhancing workflows for greater efficiency and legal compliance.
  • Lead and develop high-performance, globally distributed IT teams, ensuring service delivery and support across multiple regions.
  • Ensure the effective operation of HR and legal applications for a company with over 6,000 employees in 50+ countries, while managing international challenges such as compliance and time zone differences.
  • Manage strategic relationships with key technology vendors, including Workday and DocuSign, to ensure seamless integration and performance.
  • Act as a key liaison between IT and senior leadership, driving alignment between technology solutions and business needs.
  • Champion a superior end-user experience across all HR and legal technology applications, ensuring that solutions are user-friendly, scalable, and delivered within time and budget constraints.
  • Innovate and drive new solutions that improve efficiency, performance, and employee engagement across a global enterprise.
Requirements:
  • Proven experience as a leader in global SaaS organizations, managing the development and deployment of HR and legal technology applications across a multinational landscape.
  • Minimum 7-10 years of experience in IT, with at least 5 years of leadership in application development for large-scale, global enterprise applications.
  • Demonstrated success in building and leading globally distributed, cross-functional teams in a fast-paced SaaS environment.
  • Experience leading the development and management of enterprise applications with an emphasis on integration, scalability, and compliance.
  • Ability to influence and collaborate with senior stakeholders to drive strategic initiatives and align technology solutions with business goals.
Qualifications:
  • Bachelor's degree in Information Technology, Computer Science, or related field. A Master's degree is preferred.
  • Significant experience in SaaS organizations with a strong focus on application development and HR/Legal technology systems.
  • Extensive experience with Workday HCM and CLM tools, such as DocuSign, and a deep understanding of enterprise application architecture.
  • Strong leadership and project management experience, with a proven track record of delivering complex projects on a global scale.
  • Strong understanding of data security, privacy laws, and global compliance standards.
  • Excellent communication skills with the ability to translate complex technical issues into actionable business outcomes.
Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$141,850.00 - $278,350.00

Benefits:
  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage.
  • Flexible work schedules and work from home opportunities.
  • Development and career growth opportunities.
  • Open Time Off in addition to 10 paid holidays.
  • 401(k) matching program.
  • Adoption Assistance.
  • Fertility treatments.