Accounting Operations Specialist
1 week ago
The Accounting Operations Representative will be responsible for processing high transaction volumes accurately and timely with strong attention to detail. This role will be assigned to either primarily accounts payable or primarily accounts receivable, but will be knowledgeable of and able to fulfill the duties of both functions.
Key Responsibilities- Process customer invoices, payments, statements, and account balances
- Perform customer service through the accounting phone queue for incoming calls and email
- Execute transactions, including collection of past due invoices
- Charge customer credit cards, enter and apply customer payments, and generate customer statements
- Import and manually create customer invoices and credit invoices originating inside the ERP system or imported from external systems
- Maintain customer accounts and contacts, set up new customer accounts and contacts, and research all types of transactions through external subsystems
- Investigate customer credits and prepare customer refund requests
- Resolve customer issues
- Run daily ERP processes for billing and receivables
- Monthly internal purchase account billing and maintenance
- Assist with and provide information as needed for the annual audit
- Work with new vendors to obtain necessary W9 forms and other information for vendor account setup, setting up and maintaining vendor accounts, entry of vendor invoices (both PO based and non-PO based)
- Process expense reimbursements, cash awards, and general payment requests in the AP system
- Match vendor invoice data to PO and receipt data where applicable, investigating any discrepancies, working with the vendor and/or purchasing staff to resolve discrepancies, verifying the accuracy and legitimacy of all invoices and other check requests before entry
- Work with FFA staff to ensure check requests and invoices are submitted to AP for payment in a timely and correct manner, ensuring all invoices and check requests are properly budget coded and authorized prior to entry into the AP system
- Assist with and provide information as requested for the annual audit
- Process weekly payments for the FFA Organization and Foundation: ACH, check, credit card, and wire transfers
- High school diploma or equivalent, plus additional specialized business or accounting education or training required
- The Accounting Operations Representative must be knowledgeable and proficient in both the accounts payable and accounts receivable areas
- Experienced in Microsoft products with an emphasis on Excel for data sorting, filtering, and formula functions required
- Experienced in Microsoft products with an emphasis on Excel for PivotTable and VLOOKUP/HLOOKUP preferred
- Minimum of two years experience in customer service or general accounting required, credit/collections, accounts receivable, accounts payable experience required
- One year experience with an ERP system required
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