Relationship Banker III
4 weeks ago
At Intracoastal Bank, we are seeking a highly skilled and motivated Relationship Banker III to join our team. As a key member of our banking operations, you will be responsible for providing exceptional customer service, assisting with banking transactions, and identifying opportunities to cross-sell products and services.
Key Responsibilities:- Transactional/Customer Assistance: Process customer deposits, withdrawals, loan payments, and other routine requests. Provide customers with necessary information and troubleshoot customer issues.
- Cross-Selling: Recognize customer cues for appropriate products and services they may not be using. Comply with branch goals to achieve and/or exceed branch growth potential.
- Branch Responsibilities: Balance and maintain ATM, assist customers with access to safe deposit boxes, conduct opening and closing operations of the branch office as needed, and provide assistance to the Branch Manager as needed.
- Account Acquisition: Open personal and business accounts for new and existing customers, perform follow-up with customers, and process customer account changes.
- Other Activities: Demonstrate compliance with all bank regulations, promote banking center business development, and actively cross-sell Company products and services.
Requirements:
- High school diploma or equivalent GED.
- Twelve to 24 months in financial services or banking experience required.
- Ability to cross-sell products and services preferred.
- Experience being evaluated/surveyed by customers is preferred.
- Excellent interpersonal and communication skills (both written and verbal).
- Must be able to work flexible hours that will vary depending on location.
What We Offer:
- A competitive salary range of $23.08-$25.96 per hour.
- A comprehensive benefits package, including an Employee Stock Ownership Program (ESOP), 401k Retirement Plan, and professional development opportunities.
About Us:
Intracoastal Bank is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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