Teller Tri City Career Opportunity

3 weeks ago

Palm Desert, California, United States Quality Talent Group Full time
About the Job

We are seeking a highly motivated and customer-focused Teller to join our team in the Consumer, Small & Business Banking division. As a Teller, you will play a critical role in providing exceptional customer service and support to our customers, helping them achieve their financial goals.

Key Responsibilities:

  • Process customer transactions, provide digital solutions, and make introductions to bankers
  • Complete operational activities while minimizing risks under established policies
  • Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products
  • Receive direction from managers and exercise judgment within defined policies and procedures
  • Escalate questions and issues to more experienced roles
  • Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
  • Identify information and services to meet customers' financial needs

Requirements:

  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Customer service focus with experience handling complex transactions across multiple systems
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Ability to interact with integrity and professionalism with customers and team members
  • Experience working with others on a team to meet customer needs
  • Cash handling experience
  • Ability to follow policies, procedures, and regulations
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Well-organized, independent, and able to prioritize in a fast-paced environment
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines

What We Offer:

  • A competitive salary and robust benefits package
  • Opportunities for growth and development in a dynamic and supportive environment
  • A commitment to diversity, equity, and inclusion

Apply today to join our team and take the first step towards a rewarding career in banking and financial services

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