Training Support Coordinator
4 weeks ago
About the Role
ATP Flight School is seeking a highly organized and customer-focused individual to join its Training Support Department as a Training Support Specialist. This key role will be responsible for ensuring a seamless training experience for students, providing exceptional support and facilitating access to all resources and logistical capabilities of ATP.
Key Responsibilities
- Facilitate student access to resources and logistical capabilities to complete training on-time and on-budget
- Provide local support to students through the Airline Career Pilot Program
- Initiate contact with students, respond to their needs, and intervene as necessary
- Verify student schedules, coach students with scheduling or performance issues, and complete pre-arrival phone calls and checklists
- Administer FAA Knowledge Tests, schedule and confirm Knowledge Tests, Evaluations, Solo Flights, and checkride milestones
- Make contingency plans for weather, maintenance, aircraft, and instructor limitations
- Have intimate knowledge of program outline and facilitate introductions to other ATP departments as required
- Record and update student tracking system to reflect student success
- Conduct ATP Housing bi-weekly inspections
Requirements
- Customer service-oriented work experience required
- Aviation experience, specifically an understanding of FAA Certification, preferred
- Private Pilot Certificate or Aircraft Dispatcher Certificate preferred
- Some college coursework preferred
- Excellent organizational and time management skills required
- Outstanding verbal and written communication skills required
Benefits
- Starting pay commensurate with experience
- Employer Paid Life Insurance
- Medical coverage (Starting day one)
- Dental/Vision/Life Insurance (Starting day one)
- Critical Illness and Accident Insurance
- Short-Term and Long-Term Disability Insurance
- 401(k) Enrollment (100% Vested with no employer contributions)
- 8 Paid Holidays
- 13 Paid Time Off Days per Year (PTO is earned on an accrual-basis)
Physical Demands
The physical demands described here must be met by an employee to successfully perform the essential functions of this job.
The employee is regularly required to talk, hear, see, stand; walk; use hands to finger, handle or feel; and reach with hands and arms, lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
ATP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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