Government ID Card Specialist
3 weeks ago
Job Title: Government ID Card Specialist
">About Us:
Citizant is a leading provider of professional IT services to the U.S. government. Our mission is to deliver innovative solutions that address the nation's most pressing challenges.
">Responsibilities:
- Schedule appointments and service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets.
- Answer phone calls/email inquiries related to PIV credentials and access control matters.
- Coordinate and conduct card enrollment process cards, including verification of applicants' identities and collecting required documentation.
- Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
Required Skills:
- Excellent communication and interpersonal skills.
- Ability to adapt to changing security procedures and requirements.
- Prior experience in a similar role, customer service, or administrative position may be advantageous.
- Attention to detail and strong organizational skills.
- Experience with Microsoft Excel for data management, coordination, and reporting.
Benefits:
- Average salary: $52,000 - $64,000 per year.
- This position requires 50-75% of traveling domestically, with trips lasting for one week or longer.
- Willing to travel within 1-5 days notice.
- Must be able to obtain an American Express credit card for travel expenses.
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Government Badging Specialist
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Citizen ID Program Coordinator
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Packaging and Assembly Specialist
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Federal Identity Management Specialist
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