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Client Care Specialist

2 months ago

Crossville, Tennessee, United States HOT SPRING SPAS OF MUSIC CITY LLC Full time

Job Title: Customer Service Representative

Company: Hot Spring Spas of Music City LLC

Location: Crossville, TN

Job Overview:

As a Customer Service Representative, you will thrive in a team-oriented and customer-centric environment. Ideal candidates are goal-driven with excellent data entry skills and customer service experience.

Responsibilities:

  • Handle customer inquiries and complaints in a professional and courteous manner.
  • Work independently and collaboratively with a team to achieve customer satisfaction.
  • Troubleshoot routine water care issues and provide solutions to customers.
  • Maintain detailed records and handle customer requests in a timely and efficient manner.
  • Perform other assigned duties as required.

Qualifications:

  • Must be 18 years old or older.
  • Hold a valid driver's license.
  • Flexible work schedule required, including weekends.
  • Previous customer service experience is preferred.
  • Experience with Google Sheets and/or Excel is preferred.