Licensed Practical Nurse/Certified Medical Assistant

2 months ago


Grand Forks, North Dakota, United States Spectra Health Full time
Job Summary

The Clinical Office Nurse/Certified Medical Assistant provides high-quality patient care, adhering to established policies and procedures. This role is responsible for creating a patient-centered environment, ensuring timely and efficient care delivery.

Key Responsibilities
  • Review and comply with regulatory standards and guidelines.
  • Maintain patient confidentiality and adhere to Spectra Health's organizational values.
  • Champion a culture of safety, demonstrating actions and behaviors that promote a positive and safe work environment.
  • Collaborate with the team to share knowledge and experience, promoting a positive approach to teamwork.
  • Make decisions based on what's best for Spectra Health's patients.
  • Attend mandatory trainings and meetings, adhering to all Spectra Health policies and procedures.
Essential Job Functions
  • Obtain chief complaints from patients, utilizing information from patient/patient's family and previous medical records.
  • Schedule lab work, tests, procedures, or surgeries according to standards and appointments.
  • Complete and code laboratory and radiology requests, obtaining waivers from patients as necessary.
  • Perform CLIA waived lab tests, as allowed by certification/license.
  • Identify significant changes or high-risk situations in patient's condition, taking appropriate actions as evidenced in reporting and documentation.
  • Provide triage for urgent patient calls and discuss with provider.
  • Prepare patients for exams and assist with procedures as requested by provider.
  • Maintain an efficient flow of patients.
  • Administer medications.
  • Answer telephone calls, route calls, and take accurate and complete phone messages for the provider, relaying information in a prompt manner following policy.
  • Provide patient/patient's family with appropriate education based on identified needs, optimizing patient/patient's family understanding and documenting response according to standard operating procedure.
  • Document in the EHR all authorized medication refills and instructions given.
  • Complete all charting and documentation.
  • Notify Nurse Manager of any complaints, unsatisfactory outcomes, or special requests.
  • Notify patients of lab reports when requested by provider.
  • Schedule referral appointments and obtain all necessary information for the patient, tracking for appropriate follow-up.
  • Adjust own schedule to meet fluctuation in workload.
  • Prepare instruments for CSR.
  • Communicate supply needs to appropriate staff to ensure timely restock of supplies.
  • Check Meds and supplies for outdates.
  • Perform other duties as assigned, such as phlebotomy, scanning, and performing EKGs.
  • Basic knowledge of Microsoft Word, Microsoft Excel, Microsoft Outlook, and ability to work on local desktop and in remote desktop sessions.
Job Qualifications

Certified Medical Assistant:

  • Graduate of a one or two-year program leading to a degree in Medical Assisting.
  • Certified Medical Assistant or Registered Medical Assistant.
  • Certified by the North Dakota Department of Health as a Certified Nursing Assistant or registered by North Dakota Board of Nursing as a Nursing Assistant or must obtain within the first four (4) months of employment.

Clinical Office Nurse:

  • Holds current valid North Dakota license as a LPN.
Physical Requirements

The Clinical Office Nurse/Certified Medical Assistant works in a clinical environment that requires the employee to be on the feet for long periods of time. This position requires the ability to communicate with patients and periodically might require the ability to lift and carry items (not more than 20lbs).

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.



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