Director of Quality Assurance
7 days ago
United Airlines is seeking a highly skilled and experienced Director - Quality Control to join our Technical Operations team. As a key member of our leadership team, you will be responsible for overseeing and implementing quality control policies and procedures in accordance with 14CFR121.369(8) and 14CFR121.371b, and United's Continuous Airworthiness Maintenance Program (CAMPS).
Key Responsibilities:- Lead a team of Sr. Managers, Managers, Supervisors, and Inspectors in setting and implementing quality standards and protocols to align with industry regulations and United/Division goals.
- Implement long-term strategy from the Managing Director/Chief Inspector, along with United and Division goals, including leadership development, establishing goals, plans, and performance standards.
- Direct Technical Operations Quality Control locations, by supporting, mentoring, coaching, maintaining employee engagement, and consistent expectations across work groups and functional areas.
- Lead and develop an elite team of highly qualified and focused Management and hourly employees and continue to educate the next generation of inspection team members.
- Mentoring and collaborating with Technical Operations and United workgroups to ensure quality systems, safety goals, and regulatory compliance is met and exceeded.
- Build and maintain strong working relationships with vendors, regulators, FAA, and internal departments to ensure scope and depth of oversight.
- Supervising all quality control metrics, reporting results to relative partners and leadership.
- Improve operational performance, training & compliance, financial controls, capital plans, staffing forecasts/resource requirements, and overtime controls.
- Lead the Non-Destructive Testing (NDT) program, ensuring the program is developed and maintained providing world-class standards and guidelines.
- High School Diploma or equivalent experience.
- FAA Airframe and Power plant Certificate.
- 5+ years' experience supervising personal.
- 5+ years' experience in a quality control role within the aviation industry at a large aircraft.
- Knowledge of non-destructing testing methods and principals.
- Understanding of aircraft systems, structures, and powerplants.
- Must be legally authorized to work in the United States for any employer without sponsorship.
- Successful completion of interview required to meet job qualification.
- Reliable, punctual attendance is an essential function of the position.
This position is based in Chicago and follows a hybrid work schedule. United Airlines is an equal opportunity employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation.
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