Director of Quality Assurance Engineering

2 days ago


Chicago, Illinois, United States McDonald's Corporation Full time
About the Role

We are seeking a highly skilled Director of Quality Assurance Engineering to join our team at McDonald's Corporation. As a key member of our Global Technology organization, you will be responsible for driving the end-to-end strategy for testing our global mobile app.

As a leader in quality assurance, you will be instrumental in performing testing cycles and driving an efficient and comprehensive approach to deliver our products to market. You will partner with engineering teams across the organization to ensure the mobile app is validated successfully for a global experience that is reliable, consistent, and valuable for our customers and stakeholders.

Key Responsibilities
  • Lead the Testing team and manage a team of testing resources, both internal and external vendor engineering resources
  • Ensure the quality of testing work and help solve engineering challenges in sustainable, scalable ways
  • Develop and implement quality standards and strategy for Digital, ensuring high standards of quality, reliability, performance, usability, and security
  • Define and supervise key quality metrics, test coverage, defect rates, and performance benchmarks and provide regular reports and insights to partners
  • Drive Testing Transformation and collaborate on enterprise-wide initiatives that will drive high-quality mobile app releases, streamline deployments, and bring industry standards to the lifecycle of McDonald's tech
Requirements
  • 10+ years of combined software development, testing, and management experience for improving product quality and enhancing QAE productivity
  • Experience with mobile app automation, test frameworks, and continuous integration systems like Jenkins and GitHub
  • Strong leadership skills with the ability to inspire, empower, and mentor teams towards achieving quality goals and driving continuous improvement
  • Extensive experience in quality assurance (QA) methodologies, processes, and best practices
  • Ability to define and supervise key quality metrics, test coverage, defect rates, and performance benchmarks for the products and services your team supports and generate insightful reports and dashboards for stakeholders
Preferred Qualifications
  • Bachelor's degree or higher in computer science, software engineering, or related technical fields
  • Domain-specific experience working in the digital payments industry strongly preferred
  • Ability to travel as needed for international market visits, typically less than 20% of time


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