Private Property Impound Coordinator

2 weeks ago


Raleigh, North Carolina, United States Unlimited Recovery Full time
Job Overview

Unlimited Recovery is a premier provider of private property impound solutions, dedicated to fostering excellence and enhancing professionalism within the sector. Our commitment to integrity and customer satisfaction drives us to achieve outstanding results while offering a supportive and fulfilling work environment for our personnel. We are in search of enthusiastic and driven individuals to become part of our team as PPI Dispatchers.

Position Highlights:
This role provides competitive compensation, paid time off, health benefits, opportunities for career advancement, and comprehensive on-the-job training. The position is hourly, with an average annual income ranging from $35,000 to $45,000. This opportunity is particularly suitable for individuals with limited mobility or other physical challenges.

Key Responsibilities:

As a Dispatcher, your duties will include:

  • Inputting all service calls into the system.
  • Coordinating with drivers to ensure timely and efficient service delivery.
  • Meticulously documenting all towing incidents in the dispatch system.
  • Interacting directly with vehicle owners to process towing, impoundment, and storage fees.

Exceptional customer service skills and meticulous attention to detail are essential to ensure that towing operations comply with both company policies and legal standards. You will have the opportunity to demonstrate leadership by collaborating with drivers, managing and prioritizing service calls, mastering the dispatch system, mentoring new dispatchers, and identifying areas for workflow and efficiency improvements.

Qualifications:

Essential Skills:

  • Prior experience is beneficial but not mandatory; paid training will be provided.
  • Military experience is not required but is highly valued; disabled veterans are encouraged to apply.
  • Ability to successfully complete a pre-employment background check.
  • Ability to pass a pre-employment drug screening.
  • Strong communication and customer service skills.
  • Capacity to work independently as well as collaboratively within a team.
Why Choose Unlimited Recovery?
  • Diverse Work Environment: Every day presents new challenges and opportunities for growth.
  • Career Development: We are not just a towing service; we are a pathway to a brighter future.
  • Industry Leader: Be part of a team recognized as the best in the North Carolina towing industry.
  • Comprehensive Health Benefits: We prioritize your well-being with extensive medical, dental, and vision insurance.
  • Competitive Compensation: Your hard work and dedication will be rewarded with a pay structure that reflects your commitment to excellence.
  • Generous Paid Time Off: Enjoy a healthy work-life balance with ample time to recharge.

Embark on a fulfilling career with Unlimited Recovery, where you can enhance your leadership abilities, tackle new challenges, and make a significant impact every day.



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